Works with the stack
you already have
Connect a source in a dropdown — no SQL, no warehouse, no pipeline to maintain. Every tool you add lights up a new layer of your journey map.
See where people move — and where they stall
Event and funnel data lands on the map as conversion and drop-off, stage by stage.
Tie revenue moments to the journey
Carts, checkouts, subscriptions, and refunds show up as the touchpoints where money is won or lost.
Bring the tickets and the pipeline in
Support volume and account context attach to the exact stage they belong to — so a spike in tickets sits next to the step that caused it.
Capture the “why” next to the “what”
Surveys are built in — CSAT, NPS, and CES out of the box. Already running something else? Pull those responses in too.
Don't see yours? We add connectors quickly — and you can pull almost anything in today via the API or a CSV. Request an integration.
No connector? No problem.
If it emits an event or lives in a spreadsheet, Touchplot can map it. Three ways in, all yours to control.
Push any event or attribute from your own systems. Fully documented, with keys you control.
Send events the moment they happen — near-real-time, not a nightly batch.
Have research, exports, or a spreadsheet? Drop it in and map it to a journey in minutes.
Connect one source, see it on the map
Free during beta — plug in your first tool and watch a live journey map build itself in minutes.