Security & trust

Security you can forward to review

How we host, protect, and hand back your data — stated plainly, so your security team can sign off without a back-and-forth.

Security & trust

Built so you can forward this page to security review

We're straightforward about what's live today and what's in flight.

In progress

SOC 2 Type II

Audit in progress with an AICPA-registered firm.

Live

EU data residency

Hosted on EU infra with regional processing on request.

Live

SSO & role-based access

SAML SSO available on the Team plan. SCIM on request.

Live

Your data, exportable

Full CSV & JSON export of every source, journey, and response.

Live

PII & data retention controls

Field-level PII handling with configurable retention windows. Ingestion is near-real-time, not nightly batch.

Need a DPA, pen-test report, or subprocessor list? security@touchplot.com

How we handle your data

Three principles we hold ourselves to

Least data, by default

We only ingest the signals a journey needs, and you choose which sources connect. Disconnect a source and its data stops flowing.

You own your data

Every source, journey, and survey response is exportable as CSV or JSON at any time. Delete your workspace and it's gone.

Honest about status

We tell you what's live and what's in flight — no compliance theatre. If something isn't ready yet, the page says so.

Need a DPA, pen-test report, or subprocessor list?

Tell us what your review needs and we'll send it over.

Email security@touchplot.com